tippr Moderator Guidelines

1 Effective Date: January 22, 2026

2 Last Revised: January 22, 2026

3 Welcome to the tippr Moderator Community! This document outlines the expectations, responsibilities, and best practices for moderators on tippr.

---

Welcome, Moderator!

4 Thank you for volunteering to help build and maintain our community. Moderators are the backbone of tippr, ensuring that vaults remain welcoming, engaging, and safe for all users.

5 As a moderator, you are trusted with significant responsibilities. This guide will help you understand your role and provide resources to be an effective moderator.

---

1. Your Role as a Moderator

1.1 What Moderators Do

• Enforce Rules: Ensure content in your vault complies with vault rules and site-wide policies.
• Curate Content: Remove spam, off-topic content, and rule violations.
• Foster Community: Create an environment where users feel welcome to participate.
• Respond to Reports: Review user reports and take appropriate action.
• Communicate: Keep your community informed about rule changes and vault updates.

1.2 What Moderators Are NOT

• Employees: You are a volunteer, not an employee, contractor, or agent of tippr.
• Paid Staff: Moderation is a volunteer activity; there is no compensation.
• Company Representatives: You do not speak for or represent tippr or tippr.

2. Volunteer Status & Legal Clarifications

2.1 Independent Volunteer Status

6 As stated in the User Agreement, moderators are independent volunteers. You:

• Are not entitled to compensation or benefits;
• Cannot enter into agreements on behalf of tippr;
• Act on your own judgment within site guidelines;
• May have your moderator status revoked at any time.

2.2 Liability

7 You are not personally liable for company actions, and the company is not liable for your personal actions as a moderator, provided you act within these guidelines.

2.3 Confidentiality

8 You may have access to user information (e.g., modmail, moderation logs). This information is confidential. Do not:

• Share modmail contents publicly;
• Disclose user information to third parties;
• Use user information for personal purposes.

3. Code of Conduct for Moderators

3.1 Act in Good Faith

• Make moderation decisions based on the best interests of your community.
• Apply rules consistently and fairly.
• Avoid personal bias in moderation decisions.

3.2 Be Transparent

• Provide clear rules for your vault.
• Explain moderation actions when possible.
• Be open to feedback from your community.

3.3 Respect Users

• Treat all users with dignity and respect.
• Avoid harassment, even when dealing with rule-breakers.
• Be patient with new users who may not understand the rules.

3.4 No Self-Dealing

• Do not moderate to benefit yourself financially.
• Disclose conflicts of interest.
• Do not accept payment or gifts in exchange for moderation decisions.

3.5 Collaborate with Other Moderators

• Work constructively with your moderation team.
• Discuss significant decisions with fellow moderators.
• Support each other and share the workload.

4. Moderation Tools

4.1 Available Tools

• Remove/Approve: Remove rule-breaking content or approve flagged content.
• Ban/Unban: Temporarily or permanently ban users from your vault.
• Mute: Temporarily prevent users from messaging moderators.
• Flair: Assign user and post flair.
• Wiki: Manage vault wiki pages.
• Modmail: Communicate with users about moderation issues.
• Moderation Log: Review actions taken by all moderators.
• AutoModerator: Set up automated moderation rules.

4.2 Using Tools Responsibly

• Document significant moderation actions.
• Use bans proportionally—consider warnings first.
• Review AutoModerator rules regularly to avoid false positives.

5. Handling Content Violations

5.1 Vault Rule Violations

9 For content that breaks vault-specific rules:

1. Remove the content.
2. Consider warning the user (especially first-time offenses).
3. For repeated violations, consider temporary or permanent bans.

5.2 Site-Wide Policy Violations

10 For content that violates Content Policy:

1. Remove the content immediately.
2. Report severe violations to site administrators.
3. Examples requiring admin attention:
   • Illegal content
   • Threats of violence
   • Personal information exposure (doxxing)
   • Child exploitation material

5.3 Appeals

• Consider user appeals in good faith.
• Provide clear explanations for decisions when asked.
• Be willing to reverse decisions if new information emerges.

6. Dealing with Difficult Situations

6.1 Harassment Campaigns

11 If your vault is targeted by a harassment campaign:

1. Use temporary restricted posting mode if needed.
2. Document the harassment.
3. Contact site administrators for assistance.

6.2 Burnout

12 Moderation can be stressful. To avoid burnout:

• Share responsibilities with your team.
• Take breaks when needed.
• Don't feel obligated to respond to everything immediately.
• Remember: you're a volunteer!

6.3 Disagreements with Users

• Stay calm and professional.
• Don't engage in arguments publicly.
• Take heated conversations to modmail.
• It's okay to step away and let another moderator handle the situation.

7. Building Your Community

7.1 Creating Good Rules

• Keep rules clear and concise.
• Explain the reasoning behind rules.
• Update rules as your community evolves.
• Pin rules in a visible location.

7.2 Encouraging Positive Participation

• Recognize quality contributors.
• Create regular discussion threads or events.
• Welcome new members.
• Lead by example with quality posts.

7.3 Growing Your Vault

• Cross-promote with related vaults.
• Engage with trending topics.
• Be patient—communities take time to grow.

8. Working with Site Administrators

8.1 When to Contact Admins

• Site-wide policy violations requiring action beyond your vault.
• Technical issues with moderation tools.
• Requests for features or support.

8.2 How to Contact Admins

• Use the "Contact Admins" feature.
• For urgent issues, message the admins

9. Resources

9.1 Helpful Links

• Content Policy
• User Agreement
• Privacy Policy
• Moderator Help Center (coming soon)

9.2 Community Support

• Visit /v/ModSupport to connect with other moderators.
• Share tips and ask questions.
• Learn from experienced moderators.

10. Acknowledgment

13 By accepting a moderator invitation, you acknowledge that you have read and agree to follow these Moderator Guidelines, the User Agreement, Content Policy, and Privacy Policy.

14 Thank you for being part of the tippr moderator community!

---

15 These Moderator Guidelines are released under Creative Commons Attribution-ShareAlike 4.0 International License (CC BY-SA 4.0).